Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat 8:00AM - 12:00PM
  • Sun Closed
settings

PRIVACY POLICY

This privacy policy sets out how Northwest Automotive LLC uses and protects any information that you give Northwest Automotive LLC when you use this website. Northwest Automotive LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Northwest Automotive LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/08/2018. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

NAPA Service Assistant


What Our Customers Are Saying

Early Saturday morning, we were heading home to Minnesota and our car started making grinding noises. Called Tim and he said bring it in. Discovered we needed a new air conditioner compressor and he installed it and had us back on the road right away. It was a 12 hour drive home and we felt happy, cool and comfortable. Thanks Tim!


-Sharon Snyder

Extremely trustworthy and knowledgeable, with fair rates. Absolutely recommend this shop! You won't be disappointed.


-Jennifer Holman

My family has always gone to Northwest Automotive. We enjoy their great work, great deals, and friendly staff. I needed an alternator on an emergency. The shop owner found me an alternator after hours and willingly installed it to get us back on the road at a reasonable price. Always my first choice when recommending professional automotive repair.


-Sarah Doeden

Thanks so much for making our car safe, and doing it for an afforadable price.


-Madalyn Hasselschwert

Great service!


-Kevin Kaskel

The guys here are awesome! The fuel pump in my 99 Firebird went bad. They had my car towed to their place, diagnosed the problem, and had the fuel pump and the serpentine belt fixed within a few days. Will be recommending this place to all my family and friends!


-Jillian Graham

My daughter's car was making a horrible clacking noise from the engine. I trailered it to Northwest Automotive, and they took one listen and knew it was mechanical in nature. The worked really hard to quote a good price, find a used engine, and even offered to arrange financing. We chose not to repair the car at this time, and they didn't charge us for the effort they put in. I would definitely recommend these guys for any auto repair need.


-George Schaffer

My experience at Northwest Automotive has always been good. They have always gotten me in quickly and fixed whatever I needed for a reasonable price! I would definitely recommend doing business there. Specializing in engine repairs and all your other needs!


-Cassy Jennings

Our van's check engine light came on Friday evening. We planned to leave Sunday after church for vacation. So, Saturday morning I call up Northwest Automotive to see if they could fit me in. They said come on in. When I arrived, they ran the standard diagnostic test to find what tripped the light. It turned out to be an extremely simple fix, and they had me back on the road in 10 minutes, which was fantastic because I had two toddlers in tow. The best part? They charged me nothing! At dealerships, I've paid $50+ for them just to run this test.


-Eric Moquin

Great service and great guys that know what they're doing. And, they get it done fast and right!


-Justin Reed

Awesome work! These guys know automobiles and have all the professional tools to do any job, big or small. Take your vehicle in or give them a call. OUTSTANDING WORK!


-Troy Nussbaum
  • AERA (Automotive Engine Rebuilders Association)
  • ASE Certified - Automotive Service Excellence
  • BBB Accredited Business
  • NAPA AutoCare Center
  • Jasper Engines & Transmissions
  • Mobile Air Conditioning Society
  • WIX Filters
  • ALL-DATA
  • IDENTIFIX
  • UNOH Alumni - University of Northwestern Ohio
  • Defiance Ohio Police
  • Car Care Aware
  • Call Us For Service: 419-782-7827